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Terms & Conditions

Resorts World Catskills Terms & Conditions

1. Acceptance of the Terms

By accessing and using Resorts World Catskills (hereinafter referred to as "RWC"), you acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions. These terms are in effect from your first access and use of RWC.

2. Eligibility Requirements

To be eligible for a RWC account or any related services, users must:

  • Be at least 21 years old;
  • Not be prohibited under the laws of New York State from participating in gambling activities;
  • Provide accurate personal identification and contact information upon registration.

RWC reserves the right to verify user eligibility through documentation, if necessary.

3. Account Registration Rules

  • Each account is unique to one individual only; multiple accounts are not permitted unless approved by RWC management for exceptional cases (e.g., corporate clients);
  • Usernames must be personal and not shared among group users;
  • Users must complete the registration process accurately with valid contact information.

Upon completing registration, a confirmation email will be sent with an activation link to validate account settings.

4. Account Security Responsibilities

Users are responsible for:

  • Maintaining confidentiality of their username, password, and other sensitive login credentials;
  • Protecting access from unauthorized parties through safe browsing practices;
  • Immediately reporting any suspected or known breaches to RWC support via.

RWC assumes no responsibility for account misuse due to user negligence.

5. Bonus & Promotion Rules

Bets made using bonus funds are subject to the same Terms as regular bets, but additional terms may apply (e.g., game eligibility, betting limits). Failure to comply with these terms voids bonuses and associated winnings. Specific promotion details can be found in our promotional communications or upon request from RWC support.

6. Wagering & Gameplay Conditions

  • Minimum bet sizes vary depending on the type of game;
  • Maximum payout thresholds are specified for each game or set by individual user limits.

RWC may temporarily restrict bets or freeze account activity if deemed necessary to prevent abuse, including but not limited to bonus misuse and account sharing.

7. Bonus Abuse Prevention & Responsible Gambling

Users agree that they will:

  • Utilize bonuses responsibly;
  • Maintain realistic expectations about betting outcomes;
  • Never use bonus funds for purposes other than playing games at RWC;

Failure to comply with these conditions may result in the cancellation of bonus funds and associated winnings without warning.

8. Deposits, Withdrawals & Verification

  • The minimum deposit amount is maximum deposits can vary depending on user history and preference;
  • Users are required to verify their identity before any withdrawal or transfer from account balance to external bank accounts;

Verification may involve a brief review of provided documentation for compliance with New York State regulations.

9. Processing & Review Procedures

Withdrawal requests undergo processing in accordance with RWC's internal procedures, which include but are not limited to verification checks on user identity and bonus usage history.

RWC makes no representation as to when withdrawals will be processed or completed but aims for swift resolutions while maintaining compliance with state regulations and operational guidelines.

10. Suspension/Closure of Accounts

  • In the event that RWC finds an account to have violated these Terms & Conditions, such accounts may be suspended temporarily pending resolution;
  • Users agree that all bets made up until suspension shall remain valid unless specified otherwise in this agreement.

If a user attempts or is suspected of manipulating game outcomes or attempting fraud, their account(s) will immediately be terminated without notice.

11. Intellectual Property & Platform Ownership

  • RWC retains exclusive ownership and rights to the games, software, databases, copyrights, trademarks, patents, trade secrets, goodwill and any other intellectual property ("Intellectual Property") associated with its operation.

Users agree not to infringe on these rights by reproducing or otherwise using such materials without explicit permission.

12. Limitation of Liability

  • In no event will RWC be liable for damages arising from loss of winnings, game outcome manipulation claims, or any other alleged breach related directly or indirectly to these Terms & Conditions.

Users acknowledge that the risks associated with betting and gaming activities are understood by them and accept liability in such scenarios.

13. Modification of Terms

RWC reserves the right to modify, replace, add or delete terms at its discretion. Any changes shall be reflected on this document, which is available for review upon request from user support staff.

14. Contact & Support Guidance

For questions about these Terms and Conditions, users can contact RWC's Customer Support team via phone number (insert) or email address.

By accessing the website, users consent to receiving promotional communications and updates regarding new services, promotions, games, software releases, and platform changes.

15. Applicable Licensing & Regulatory Oversight

  • Resorts World Catskills operates under license granted by the New York State Gaming Commission (NYSGC);

The casino adheres to all applicable regulations as determined by NYSGC and must comply with federal gaming laws where relevant.